Your personal data matters to us. This section provides a full account of how 365aci collects, uses, and safeguards your information when you open an account or use the platform.
365aci ("we", "us", "platform") is a leading online gaming and Sports Betting platform in Bangladesh. This privacy policy applies to all members who use the 365aci website and app.
By registering, logging in, placing bets, or using our services in any way, you are considered to have accepted the terms of this privacy policy. Please read it carefully before signing up.
We believe in full transparency. You have every right to know how your data is being used, and 365aci respects that right.
365aci collects certain essential information to keep the platform running smoothly and to deliver the best possible experience. A full breakdown is provided below:
| Data Type | Mandatory? | Purpose |
|---|---|---|
| Name & Date of Birth | ✅ Yes | Identity Verification |
| Email / Mobile | ✅ Yes | Account Communications |
| Payment Information | ✅ Yes | Transaction Processing |
| NID / Passport | ⚠️ Conditional | KYC Verification |
| Device / IP Information | 🔄 Automatic | Security & Fraud Prevention |
365aci collects your information through several methods. You should have a clear understanding of each one:
365aci uses your data only for the purposes listed below. Your consent will be obtained before using it for anything else:
The 365aci platform uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
365aci employs industry-leading technology to protect your data. Our security framework operates across multiple layers:
As a 365aci member, you have the following rights over your personal data:
You may contact our support team at any time to find out what information we hold about you.
If any of your information is incorrect, you may request a correction. Verifiable details will be updated within 7 business days.
Upon account closure, data beyond legal obligations will be deleted after the designated retention period.
You may request that we stop using your data for specific purposes, though certain legal obligations may apply.
You may request a copy of your data in a machine-readable format.
If you don't want to receive promotional emails or SMS, you can easily turn them off from your account settings.
365aci does not store your data indefinitely. Each category of data has a defined retention period:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active membership | Service Delivery |
| Transaction Records | 5 Years | Legal & Financial Compliance |
| KYC Documents | 5 Years | AML Regulations |
| Customer Support Chat | 2 Years | Service Quality Improvement |
| Login & Device Logs | 1 Year | Security Monitoring |
| Cookies Data | 30–365 Days | User Experience |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
365aci strictly prohibits account registration for anyone under 18. Date of birth is verified at sign-up, and KYC documents are requested in any case where eligibility is in question.
If we become aware that a minor's data has been collected inadvertently, we will immediately close that account and delete the associated information.
365aci may occasionally update this Privacy Policy due to business needs, legal changes, or platform improvements.
If any significant changes are made, we will:
Continued use of the platform after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this privacy policy, please reach out to our dedicated privacy team:
We take every request seriously and work to resolve it as quickly as possible.
We prove through action — not just words — that your data is safe with us.
Every transaction and data transfer on 365aci is secured with the highest-grade SSL encryption. No third party can intercept your information in transit.
Where your data goes and how it is used — everything is clearly stated in this privacy policy. There are no hidden terms.
365aci never sells your personal data to third parties or uses it for advertising. This is a firm, non-negotiable policy.
Our privacy policy is built in line with international data protection regulations, ensuring you receive the highest level of legal safeguards.
You always have the ability to view, correct, or request deletion of your data. We only retain what is necessary.
Our privacy policy is regularly reviewed and updated to keep pace with changes in technology and applicable laws.
Enjoy the best gaming experience with your privacy fully protected. On 365aci, your data is always in your hands.